Client Communication

At Wriggle Marketing we take our client communication very seriously. Focusing on communication from the very beginning of your campaign is incredibly important to building a solid and long-term relationship with us and to achieve the results you expect. All campaigns begin with a thorough two part questionnaire that allows us to get everything we need from the very start and helps us to:

Understand YOUR expectations from a campaign

The information provided in the questionnaire can help us to  “Wriggle” around your project plan to ensure that we’re meeting your goals and expectations.

Get a sense of the resources we have available

Digital marketing has so many different channels, so we need to understand everything that your business is doing from a social standpoint.

Formulate our initial plan of attack
The information you provide will form the building blocks of your campaign and allow us to formulate our initial plan of attack within the first 30 days.

We also continue to stay in regular contact with you throughout the life of your campaign to ensure that our thoughts and objectives are aligned and allow us to investigate and ensure that we are making a significant difference and that a strong ROI is being achieved. It also allows further conversations on how Wriggle can continue to serve you in other ways which we may have unearthed during our work. 

 

We regularly meet with clients in person, however, we are always open to new ideas and frequently host meetings with clients using a number of virtual platforms.

Reporting

During the first three to six months of campaigns, we ask that you allow us the opportunity to meet with you, either virtually or in-person, on a monthly basis. This allows us to go through our detailed monthly reports and its content ensuring that you completely understand every aspect of your campaign to ensure your goals and expectations are being continually met.

 

If you would like further information on how we report to our clients then please contact us